Terms & Conditions

Last updated: 4/2/2025

By booking a session or submitting payment, you agree to the terms outlined below.

1. Engagement & Payment

I offer both hourly and flat-rate pricing depending on the scope of work.

  • Strategy sessions are billed hourly unless otherwise agreed upon.

  • For larger projects, a 50% deposit is required upfront to reserve your spot, with the remaining 50% due upon completion.

  • Invoices are due upon receipt unless otherwise arranged in writing.

2. Rescheduling & Cancellations

I ask for at least 24 hours’ notice to cancel or reschedule a session.
Missed or last-minute cancellations (within 24 hours) will be charged in full. My time is intentionally reserved for you—thank you for respecting it.

3. Scope of Work

Strategy sessions include:

  • Creative brainstorming

  • Brand positioning

  • Content and visibility planning

  • Directional support for marketing, storytelling, or growth

What’s not included: Full implementation (e.g., web builds, editing, outreach) unless specifically scoped and agreed upon in advance.

Additional Notes:

  • Strategy sessions may include a written summary or key takeaways. Additional revisions, feedback rounds, or follow-up support may be scoped separately.

  • Prepaid sessions or hour blocks must be used within 60 days of purchase unless otherwise agreed. Unused hours do not roll over automatically.

  • If a project is paused for more than 14 days without communication, a reactivation fee may apply to reschedule and reinitiate work.

4. Communication & Boundaries

  • I respond to messages Monday–Friday during standard business hours (CST).

  • For longer engagements, we’ll use a shared workspace or document to track progress and next steps.

  • Please allow up to 48 hours for thoughtful replies outside of scheduled calls.

5. Confidentiality & Brand Trust

All strategy sessions and client materials are treated as strictly confidential.
I will never share your brand, strategy, or content—verbally or in writing—without your explicit permission. You’re welcome to request an NDA if needed.

6. Creative Ownership

Materials and ideas shared during our sessions are intended for your internal use only. Please do not reuse, distribute, or replicate my original frameworks, slides, or documents without written permission.

7. Right to Decline or End Work

I reserve the right to decline or discontinue work if the scope changes significantly, communication breaks down, or values become misaligned. Any outstanding billable work will be invoiced accordingly.